Frequently Asked Questions

A tech pack or reference photos are needed. Once confirmed, a sample fee of $50-$100 is charged, which depends on the complexity and technology of the sample. Sample production takes 10–14 days.

Yes, fully custom designs are supported. You only need to provide a tech pack or a reference sample.

Yes, custom sizing is available. A size chart or fitting samples will be needed to proceed.

1. Proto Sample Development
   A sample is made based on your tech pack, reference photos, or physical sample. It takes 10–14 days. This helps confirm style, fit, and basic technology.

2. Order Confirmation
   Once the sample is approved, order quantity, color, and size breakdown are confirmed. A quotation and lead time are provided.

3. Deposit Payment
   A 50% deposit is required to start production (30% for returning customers). T/T is the only accepted method.

4. Fabric & Trim Sourcing
   Materials are sourced based on your approved sample. Fabric swatches can be confirmed before ordering.

5. Bulk Production
   Production takes 28–35 days depending on the style and quantity.

6. Final Payment
   The remaining 50% is paid before shipment (70% for returning customers).

7. Shipping
   Orders are packed and shipped by air or sea, based on your logistics preference.

Generally speaking, our MOQ is 100-200 units per style per color, which depends on your style and the fabric you choose.

Bulk production takes 25–35 days after deposit and sample approval.

Yes, your designs are kept strictly confidential. We do not share, display, or reproduce any custom styles to other customers. A non-disclosure agreement can be signed upon request.

Can you help me create tech packs?

If the sample doesn’t meet your expectations, revisions can be made based on your feedback. Adjustments to fabric, fit, or details will be handled before bulk production. We won’t move forward until you’re fully satisfied with the sample.

Yes, the order can be cancelled if the sample does not meet your expectations and bulk production has not yet started.
We usually offer 1–2 rounds of sample revisions to get all details right before moving forward.

Once the sample is approved and production begins, the order cannot be cancelled.

A refund or replacement will be provided for any defective pieces after verification.

Each order is carefully inspected before shipment, and quality checks are done at both the sampling and production stages to minimize the chance of defects.

All quality issues must be reported within 5 days of receiving the goods.

Accordion ContentThe cost of production depends on various factors including the type of fabric, the quantity, and the process required for the garment. On average, our clients often allocate budgets ranging from $3,600 for a t-shirt collection to $6,000 for hoodies comprising 400 pieces.

In garment manufacturing, tech packs, or technical packages, are crucial documents that contain detailed instructions and specifications for creating clothing items or accessories. They are essential because they:

1. Provide precise design details, dimensions, and measurements.
2. List required materials, trims, and components.
3. Explain construction techniques and finishing methods.
4. Include grading rules for different sizes.
5. Present a Bill of Materials (BOM) for cost estimation.
6. Specify quality standards for consistent production.
7. Serve as a communication tool among stakeholders.
8. Aid in sample development and production consistency.

Tech packs ensure that everyone involved in the manufacturing process understands and follows the design and quality standards, leading to successful and consistent production in the garment industry.

We do not create full tech packs. However, if you can provide reference images and basic size information, we can proceed to sample development directly based on your ideas.

This is a faster and cost-effective way for brands without a technical background.

We offer different delivery options to suit your budget or requirements.

We use various shipping providers like DHL, FEDEX, UPS, and & trusted freight forwarders to ship your orders by either air or sea freight.

For larger orders weighing over 100kg or consisting of 600 pieces or more, we extend the option of cost-effective sea freight to select destinations.

Providing garment measurements would be highly beneficial in ensuring accurate sample creation and minimizing communication errors. This proactive step can also contribute to reducing lead times and avoiding delays in the process.

We do not have any pre-existing patterns or designs available, as each order is customized to meet the specific requirements of our clients.

Yes, our commitment to ethical and fair trade practices is unwavering to ensure the well-being of workers and the responsible use of natural resources in our clothing manufacturing process.

Our factories strictly adhere to fair labor practices, prohibiting forced labor. Workers are not compelled to work overtime against their will, and when they do work overtime, they receive additional compensation.

Moreover, our manufacturing facilities prioritize worker safety and well-being. They are equipped with proper lighting and sanitation facilities. Working conditions and equipment are designed to be as safe as possible to prevent work-related injuries. Examples include the absence of exposed electrical wiring or sockets, adequate spacing between workstations, and the availability of safety equipment such as steel mesh, gloves, and facemasks for use.

The majority of our orders are crafted using in-stock fabrics sourced from mills. However, due to the time gap between when fabrics are purchased for sampling and production, it’s possible to encounter some tonal variation in color, typically within a range of 1-2 shades darker or lighter. Additionally, there may be variations in fabric weight, typically within +/- 10%.

In the event of receiving defective items, we will provide a refund for the affected pieces. However, it’s important to note that there shouldn’t be a significant number of defective pieces, as we meticulously manage each step of the process and conduct quality control checks for samples, fabrics, and after production is completed.